Privacy Policy

Privacy Policy for Hayley Tillard 

At Hayley Tillard, we take the privacy of our users seriously and aim to handle personal information with utmost care. This privacy policy explains how we collect, use, store, and manage personal information in compliance with the Australian Privacy Act 1988 (Cth).

Collection of Personal Information

We collect personal information from our users in different ways, including when they register an account, subscribe to our newsletter, or fill out a contact form. Personal information collected may include any of these types, though not exhaustive: telephone number, date of birth, credit card information, financial information, contact information, health information, personally identifiable information, demographic information, IP address, blog comments, and social media information.

We may also collect sensitive information, such as health information, only when necessary and with the user’s explicit consent.

Our services are not directed to persons under 18 and we do not knowingly collect Personal Data from anyone under 18. If we become aware that a child under 18 has provided us with Personal Data, we will delete that information as quickly as possible. If you are the parent or guardian of a child and you believe they have provided us with Personal Data without your consent, then please contact us.

You can review, correct, update or delete your Personal Data by contacting us directly to do so.

Use of Personal Information

We use personal information to provide and improve our services, such as processing orders, responding to inquiries, and delivering personalised content. Personal information may also be used for research and statistical purposes.

We will only use personal information for the purpose it was collected, unless the user has given their consent otherwise or unless required by law.

Personally Identifiable Information: We use the information we collect to deliver our services to you, including: communicating with you, providing technical support, notifying you of updates and offers, sharing useful content, measuring customer satisfaction, diagnosing problems and providing you with a personalised website experience.

Marketing communications are only sent to you if you have requested or subscribed to them. You can opt out of our marketing communications at any time by unsubscribing or emailing us and your request will be actioned immediately.

Non-Personally Identifiable Information: We also use the information we collect in aggregated and anonymised forms to improve our services, including: administering our website, producing reports and analytics, advertising our products and services, identifying user demands and assisting in meeting customer needs generally.

Any information you choose to make publicly available, such as blog comments and testimonials on our website, will be available for others to see. If you subsequently remove this information, copies may remain viewable in cached and archived pages on other websites or if others have copied or saved the information.

Storage and Management of Personal Information

We take reasonable steps to ensure the security of personal information collected, stored, and managed. We use industry-standard security measures, such as encryption and secure servers, to protect personal information from unauthorised access, disclosure, or misuse.

Personal information is stored for as long as necessary to provide our services or as required by law. Personal information will be securely destroyed or de-identified when it is no longer required. In the event there is a breach of our security and your Personal Data is compromised, we will promptly notify you in compliance with the applicable law.

Cookies and Pixels

A cookie is a small file placed in your web browser that collects information about your web browsing behaviour. Use of cookies allows a website to tailor its configuration to your needs and preferences. Cookies do not access information stored on your computer or any Personal Data (e.g. name, address, email address or telephone number). Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. This may, however, prevent you from taking full advantage of our website.

Our website uses cookies to analyse website traffic, provide social media sharing and liking functionality and help us provide a better website visitor experience. In addition, cookies and pixels may be used to serve relevant ads to website visitors through third-party services such as Google Adwords and Facebook Adverts. These ads may appear on this website or other websites you visit.

Sharing your information with third parties

We do not and will not sell or deal in Personal Data or any customer information.

Your Personal Data details are only disclosed to third party suppliers when it is required by law, for goods or services which you have purchased, for payment processing or to protect our copyright, trademarks and other legal rights. To the extent that we do share your Personal Data with a service provider, we would only do so if that party has agreed to comply with our privacy standards as described in this privacy policy and in accordance with applicable law. Our contracts with third parties prohibit them from using any of your Personal Data for any purpose other than that for which it was shared.

Disclosure of your information 

We may, from time to time, need to disclose certain information, which may include your Personal Data, to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request. Also, we may use your Personal Data to protect the rights, property or safety of, our customers or third parties.

If there is a change of control in one of our businesses (whether by merger, sale, transfer of assets or otherwise) customer information, which may include your Personal Data, could be transferred to a purchaser under a confidentiality agreement. We would only disclose your Personal Data in good faith and where required by any of the above circumstances.

Links to other websites 

This website may contain links to other websites. These links are meant for your convenience only. Links to third-party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that we are not responsible for the privacy practices of such other websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personally identifiable information. This privacy policy applies solely to information collected by this website.

Withdrawing your consent 

You can withdraw your consent to our collection or processing of your Personal Data. You can do so by contacting us or opting out of email newsletters by following the instructions in those emails or by clicking unsubscribe. If you withdraw your consent to the use of your Personal Data, you may not have access to our services and we might not be able to provide you with our services. In some circumstances, where we have a legal basis to do so, we may continue to process your information after you have withdrawn consent. For example, if it is necessary to comply with an independent legal obligation or if it is necessary to do so to protect our legitimate interest in keeping our services secure.

Control and Rights over Personal Information

Users have the right to request access to their personal information and request corrections if inaccuracies are found. Users can also request the deletion of their personal information, except when required by law.

We give users control over their personal information by allowing them to opt-out of receiving marketing communications and manage their preferences for their account and subscriptions.

If users have any concerns or questions regarding their personal information, they can contact us through the details provided on our website.

We understand the importance of privacy and the trust our users place in us. By using our services, users agree to the terms of this privacy policy and the reasonable steps we take to protect their personal information.

Changes in privacy policy

As we plan to ensure our privacy policy remains current, this policy is subject to change. We may modify this policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on this website. Please return periodically to review our privacy policy.